Delivery & Refund Policy

Last updated January 01, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Shipping and Delivery System
We provide hands-on delivery to our customers within 5-7 working days. It might vary depending upon some circumstances. Delivery might be delayed due to major problems like political unrest, political events, national/public holidays, or official holidays. But some offer delivery time frames are always maintained with awareness. In this case, some easy terms and conditions are applied here.

RETURNS
All returns must be postmarked within seven to ten (7-10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at fossilbangla@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
To Showroom
Attn: Returns
RMA #
________

___ _____
Bangladesh

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. It will take at least 3 to 5 days to process your refund.

EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• Sale items are FINAL SALE and cannot be returned.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:
01744-914106
fossilbangla@gmail.com